Effective Date: 01 April 2024
No Refund Policy
At MindForge Foundation, we provide mental health services, including therapy, counseling, and educational programs. Due to the nature of these services, we do not offer refunds once a booking has been made.
Rescheduling Policy
If you are unable to attend a booked session, we allow rescheduling under the following conditions:
- You must notify us at least 24 hours in advance to reschedule.
- Rescheduled sessions must be availed within 7 days from the original booking.
Exceptions
Refunds will only be considered in the rare case of:
- Technical errors leading to double payment.
- Service non-availability due to unforeseen circumstances on our end.
How to Contact Us
For any refund or rescheduling requests, please reach out to:
📧 Email: contact@mindforgefoundation.com